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Microsoft 365 Collaboration Engineer 80-100% (M/F/D)

Glattbrugg, ZH oder Liebefeld, BE

Die Stellenausschreibung ist nur in Englisch verfügbar. 

As a Microsoft 365 Collaboration Engineer, you will support our customers from the conception to the implementation of a modern collaborative work culture through the effective use of Microsoft technologies and tools that lead to a productive user experience. Microsoft Teams, SharePoint Online and Exchange Online are part of your background and especially part of your technological ambition. You are used to working independently and with your colleagues.

 

With your technical expertise and strong service orientation, you are ready to participate in the ongoing operation of our management and support services as a 3rd level support engineer. In addition, you will support upcoming service transition projects and help to improve the operation of existing services and optimize the customer experience.

We offer you

  • Ideal conditions to advance your career in the booming and promising IT cloud market

  • The opportunity to take responsibility and contribute to the change of the company as an important team member

  • To be part of a motivating and dynamic team that contributes to the success of the company with very progressive and flexible working conditions

  • Active support for further training

Your field of activity

  • Develop and maintain strong business relationships and provide excellent customer service     

  • Ensuring user and business needs from the definition of governance to the implementation of services within the scope of Office 365: Microsoft Teams, Microsoft SharePoint Online, Microsoft Exchange Online, migration concept and realization     

  • Participate in defining and implementing high level architecture for Enterprise accounts as well as SMB customers within the scope of Office 365     

  • Anticipate user needs by taking the innovation through the development and implementation of a consistent Office 365 roadmap     

  • Acting as a technical contact point for our customers     

  • Documentation of processes and procedures and support in setting standards    

  • Technical support for pre-sales activities (e.g. processing of technical elements in offers etc.)

We are looking for you

  • Completed computer science education in systems engineering with EFZ, system technician HF or equivalent; bachelor’s degree is an advantage

  • Strong technical skills, especially in the following product and technology areas

  • Microsoft SharePoint Online

  • Microsoft Exchange Online

  • Microsoft Powershell

  • Microsoft PowerApps

  • Office 365 Governance driven experiences

  • Other Microsoft 365 knowledge and experience a strong asset

  • Broad IT knowledge in the infrastructure and network sector (more generalist than specialist)

  • High degree of independence, resilience, flexibility and willingness to learn

  • Structured working method and good knowledge of Microsoft Office programs

  • Friendly personality, confident appearance in customer situations and ability to work in a team

  • Willingness to work in a changing environment, to constantly immerse oneself in new topics and to constantly develop

  • Readiness to travel

  • Excellent knowledge of German; good written and spoken English (B2 level or higher)

We are looking forward to you

Send your complete application (letter of motivation, resume, certificates and diplomas) by e-mail to: tarek.braidi@itnetx.ch or fill in our application form below. Tarek Braidi, Modern Workplace Lead, will be happy to assist you!

Bewerbung

Vielen Dank!